Payment is due in full at checkout. We accept all major credit and debit cards, plus Apple Pay and Google Pay, processed securely through Stripe. We don't store your card information. Prices include sales tax. Because orders close Friday at 8PM and baking begins immediately, we can't accept payment at pickup.

Need to change or cancel? Email Sscsourdough@gmail.com before Friday at 8PM and we'll take care of it with a full refund. After 8PM Friday, ingredients are measured and the bake is locked in, so we can't cancel or refund — but we can usually move your pickup to a different day or window. Just ask.

Because everything is perishable and made to order, we can't accept returns or offer refunds on items that have been picked up. That said, if something is wrong — wrong item, damaged, or genuinely not right — contact us within 24 hours of pickup with a photo and we'll make it right with a refund or a replacement on the next bake. We'd always rather hear from you than have you quietly disappointed.

Your order is held through your selected window and for 48 hours after. Text us if you're running late or need a different time — we're flexible and we'd rather work it out. Orders not claimed within 48 hours are released and can't be refunded, since fresh bread doesn't wait.

We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

All items are made in a home kitchen that is not inspected by Pennsylvania Department of Health. Our kitchen handles wheat, dairy, eggs, soy, tree nuts, and peanuts. We take care with cross-contact but cannot guarantee any item is free of a given allergen. Ingredient and allergen information appears on every product page. If you have a severe allergy, please reach out before ordering.

Everything is baked fresh and packaged the day of pickup. Once it's in your hands, storage is up to you — see our storage guidance under How It Works. We can't be responsible for quality issues from improper storage or from items held well past their best window.

We collect only what we need to fill your order: your name, email, phone number, and payment details. Payments are handled by Stripe and we never see or store your card number. We don't sell, rent, or share your information with anyone. If you opt in to emails, you can unsubscribe any time. To have your information deleted, just email us.

We occasionally photograph our bakes for Instagram and this site. If you're in a photo at pickup and would rather not be, tell us — we'll never post an identifiable photo of a customer without asking first.

Questions about any of this? Email Sscsourdough@gmail.com or message us @sundaysourdoughco_ on Instagram . We answer within a day, usually faster.